Frequently Asked Questions

YENTAC is a full-featured and affordable ecommerce solution that includes web, mobile and social stores. We are the one stop shop services for small businesses!

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You must retain sales drafts for at least three (3) years from the date of the transaction.

Complete the Address/Phone/Fax Change Request Form in the Forms & Credit Card Help section and fax it to the number on the form. The change will be completed upon receipt within three (3) business days.

It is extremely important to notify YenTac immediately upon any change to the checking account that linked to your MX merchant account. Failure to notify MX may result in the delayed deposit of funds to your checking account. Complete the Bank Account Number for ACH Debits/Credits Change Request Form in the Forms & Guidelines section. A voided check from the new account must be provided with the change request. Fax the completed form and voided check to the number on the form. The change will be completed upon receipt within three (3) business days. The original checking account should be left open with funds available during the transition to the new account.